Delivery Policy

1. General Information

   All registration orders are subject to eligibility. If the purchaser is not eligible for registration at the time the order is placed, the purchaser will not be eligible for a refund.

2. Delivery Location

   Registration is only available to medical students enrolled in Canadian medical schools. Registrants who place their order will receive confirmation via e-mail. Please check your junk folder if you do not see the email in your inbox.

Return Policy

No Refunds/Exchanges: We do not accept returns or exchanges. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment. If an exchange is made in error, the purchaser must contact the CFMS main office at 1-613-565-7740.

Pricing

All prices are quoted in Canadian dollars.

Privacy Policy

This privacy policy discloses the privacy practices for www.cfms.org. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to and/or collect information that you voluntarily provide to us via email, placement of orders, online registration, or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. fulfill an order.

Your Access to and Control Over Information

You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees and volunteers who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page. If you feel that we are not abiding by this privacy policy, you should contact us immediately via email.

Technical Support

If you are having any technical difficulties with the payment process please contact IT for support.